Tribble product, even worse service.
SAPs โ 1 out of 5 stars
I received this tablet for Christmas. It has had an issue since I received it. When it is moved the screen locks, not all the time but very frequently. I took it back to JB-HIFi which is where it was purchased from they changed the time out setting from a minute to 30 minutes. The issue continued. I then took the tablet to Samsung at Mount Gravatt where I was told that it is by design that if you touch the middle of a Samsung device it locks.... I took it home. My husband went to use it and asked how I put up with it. I returned again to Mount Gravatt, the manager looked at it and it played up for her. Apparently nothing could be done that day I needed an appointment with a "technician". I go back again for my appointment. He sees the issue. It get's sent away. I get an email back saying there is nothing wrong with the tablet. Honestly don't waist your time and money on this device. What is even more frustrating is the terrible service and complete lack of regard for peoples time. Extremely disappointed.